About Us

Our Story

In 2005 Network Consulting Services, Inc. (NCS) was created to solve the complex technology challenges of a quickly growing healthcare provider in an industry full of constant change.  NCS managed and expanded the information technology (IT) systems critical to becoming a successful pioneer in this whirlwind industry.

 

Today, NCS is a multi-level IT services provider.  NCS delivers asset management and IT support to our clients who include accountants, attorneys, risk managers, manufacturers, non-profit agencies, cities and villages, private companies, and healthcare providers.

 

NCS clients are communications-intensive industries and organizations with little tolerance for system down-time and network problems.  They have made the strategic decision to outsource responsibility for their IT infrastructure to allow employees to focus on core business activities—and they have chosen NCS because of our unique approach and quality of service.

 

Our Purpose

To provide the technology support and management necessary in creating and maintaining an efficient and secure environment in which clients thrive.

 

Our People

William R. Chace III—Robbie is Owner/President and Chief of Technology.

Dennis A. Rash—Dennis is Owner and Chief Financial Officer.

Stanley R. Peetoom—Stan is company cofounder and Senior IT Technician.  Stan resolves complex issues.

Drew A. Fossler—Drew is an IT Technician, manages technician workflow, and works directly with clients as needed.  Drew is a peaceful, concise, and educating voice in communicating with clients.

William J. Crandall—Will is an IT Technician and monitors cyber threats.  Will is a calm, patient, and gracious voice in working directly with clients.

Rhonda D. Jones—Rhonda is the Procurement Agent.  She purchases new equipment and provides quotes to clients for their IT projects.  Rhonda takes pride in responsibly protecting and investing the financial resources of clients as though those resources were her own.

Things We Do Better

We are Technically Proficient in IT Support and Network Consulting, Serving Companies throughout Nebraska and parts of Kansas.

  1. Usually One to 2 Hour Response. Our expert technicians will address your computer support problem immediately if it is an emergency or call you back within 2hours. *Requires Managed Maintenance Agreement

  2. Expeditious Repair. Your issues – even the minor ones – will be taken care of quickly and efficiently. Our fixed price, all-inclusive support plan includes resolving any issues that arise in an expeditious manner. Since everything is included in one price, we are highly-motivated to use our time wisely and follow through on all issues to successful completion.
  3. No Technical Jargon. We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel stupid by any technical talk from our IT support specialists, they use basic business-to-business language you can understand.
  4. Unconditional Satisfaction – We Guarantee It. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.
  5. All Projects Completed on Schedule AND Budget – Guaranteed. When hiring NCS for IT Consulting or project management, we will use great effort to eliminate or minimize unexpected expenses. Sometimes this occurs with technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget to the best of our very capable abilities.
  6. Freedom From Unpredictable IT Spending. We operate either from you hiring us to complete a one-time project/service or from a managed monthly maintenance agreement that includes core services. Either way, we take pride in responsibly protecting your financial resources as though those resources were our own. You’ll never be surprised; we will seek approval or even offer a project quote so you can completely understand your investment. The monthly maintenance agreement can include products and managed services such as firewall protection, endpoint/antivirus security, data backup and disaster recovery, automated patching and updating of assets, Microsoft 365 products, technical labor allowances, among many others—all at a typically fixed-price monthly investment. This mostly all-inclusive proactive, reliable and affordable support plan, ensures that our clients are not nickel – and – dimed when they need us the most. At NCS, we do things differently. Our fixed-fee support plan enables you to manage IT costs and avoid unnecessary IT spending.

 

"NCS is a valuable partner in our business. They are prompt in answering questions and resolving issues, all while minimizing our downtime."

Christy Haddan

Schulz & Associates

"I recommend NCS to other small business owners. Robbie and his team are accessible and responsive, and they take the complexity out of technology."

Jeffery Davis

Smith Schafer Davis

"We can always count on NCS to be ready with support at a moment's notice. Whether it's a system failure or just a simple question, they are always responsive and professional."

Brad Cheney

Fitch Trucking/Nebraska Bulk Transports