by William Chace | Sep 8, 2015 | Knowledge Base, Microsoft, Windows 7, Windows 8, Windows 8.1
Open windows command prompt and type “ver”. Then go to the following page and look up which version yours is to find out if it is R1 or R2. This applies to all operating systems from 2008 forward. It works for Server OS’s and Desktop OS’s....
by William Chace | Jul 28, 2015 | Knowledge Base, Microsoft
Introduction Sometimes, you may hover over the system tray and notice missing icons, but there are still blank spaces in their place. This is caused by cached registry settings and can be fixed by following the steps below. Steps (3 total) 1. Backup Registry Go to...
by William Chace | Jul 24, 2015 | Cleanup, Knowledge Base
Download and run wipe. https://privacyroot.com/software/www/en/wipe.php Under details make sure the highlighted button is ticked prior to cleaning. Then run System ninja https://singularlabs.com/software/system-ninja/ Scan for junk then delete. Now lets move on to...
by William Chace | Jul 23, 2015 | Knowledge Base, Microsoft, Windows 8, Windows 8.1
The OEM product key (SLP key) is hidden within the UEFI BIOS. In order to determine your product key, the RWEverything utility is recommended as it looks at the systems hardware to determine the Windows product key and not at the registry, meaning it does not give...
by William Chace | Dec 12, 2014 | News
Source: http://helpdeskgeek.com/help-desk/fix-device-cant-use-trusted-platform-module-enabling-bitlocker/ I recently tried to enable BitLocker on an old Windows 8.1 PC at home and got an error message that I found would be extremely cryptic to anyone who isn’t a...
by William Chace | Dec 13, 2012 | Knowledge Base, Windows 7
SOME SETTINGS ARE MANAGED BY YOUR SYSTEM ADMINISTRATOR If you are using Windows 7 Home Premium, and have been encountering difficulties in Windows Updates Settings. The problem is it prompts this message at the top of the settings page “SOME SETTINGS ARE...
by William Chace | Dec 5, 2012 | Knowledge Base, Microsoft, RDC
Here is a fix to the following error message with Remote Desktop Connection when you try to connect to a machine from Windows 7: “Remote session was disconnected because there are no Remote Desktop client access licenses available for this computer. Please contact the...
by William Chace | Nov 20, 2012 | Guides, Knowledge Base, Microsoft, Windows 7, Windows 8, Windows Vista, Windows XP
How to Repair a Windows Corrupt Profile By Chris Hoke, eHow Contributor – Original Post When logging in to your Windows 7,Vista, or XP operating system, you may be creating a new temporary profile instead of logging in with your regular user profile. If so,...
by William Chace | Oct 31, 2012 | Guides, Knowledge Base, Microsoft, News, Windows 8
Systems that are currently running Windows 7 can be upgraded to Windows 8. Systems that have been downgraded to Windows XP Professional must use the Custom Install option. A Custom install replaces the current operating system but does not preserve software...
by William Chace | Oct 26, 2012 | Cleanup, Knowledge Base
http://www.expresstechnology.com/support/knowledge-base/70-updates-a-troubleshooting/123-since-i-changed-my-computer-name-the-sql-database-engine-no-longer-starts Question: Since I changed my computer name, the SQL database engine no longer starts. How can I correct...